We have a sustainable business model, where we pay our expenses and use the profit to invest in the business. With a freemium model, you have to invest in marketing and advertising to attract more users, which can be expensive and time-consuming. It's difficult to convince free users to upgrade and pay for additional features, so a tiny percentage of your users are paying for the whole platform.

By taking a web-first approach, we allow users to use all the available screen space to quickly and easily view their feedback information and make more informed decisions. Developing a web-first product is faster and more efficient than creating a mobile app, so we can quickly deliver new features and improvements. However, it's still mobile-friendly, providing a responsive experience.

We source the feedback from providers that collect it from the platforms, ensuring we can provide you with the highest quality standards and relevant feedback in a timely fashion. As we're constantly evaluating providers and platforms, feel free to drop us a message if you have a particular need.

We are here to help! For support, please visit the contact section on our website to reach us via email. Email allows us to provide the most effective assistance by reviewing screenshots, sharing step-by-step guidance, capturing important details for escalation, and investigating thoroughly without placing you on hold.